About Us

Help / Frequently Asked Questions

Last update: 11th July 2007

• What is Classical Islam Matrimonial Service?

Classical Islam Matrimonial Service is an online matrimonial resource designed for Muslim adults to find their suitable Muslim marriage partner. This service is brought to you by Classical Islam.

• Is there a need for such a service?

Judging by the number of enquiries received by sites such as our sister site Classical Islam, for example, we have deduced that there is a need. Particular attention has been paid to those Muslims who live in areas where the Muslim community is sparse, hence such a service would prove invaluable to them, inshaa.-Allaah. Our role therefore is simply to act as the middle-man between brothers seeking suitable marriage partners and the Walee's of sisters seeking suitable marriage partners.

• Thank you for your co-operation, and remember, Allaah (Subhaanahu wa Ta'aala) is always watchful over all you do...

Simply, we expect from all Muslim users the best and most complete manners whilst using this matrimonial service to seek their suitable Muslim marriage partner. By request of the Scholars, sisters are advised to refrain from any usage of this site, rather sufficing with their Walee registering on their behalf. Furthermore, brothers are also reminded of the obligation of establishing contact with Walee's of suitable candidates.

• How do I initiate contact?

You need to register.

• Spammers will be ignored!

If you spam us with your request, ALL your emails will be ignored!

• Do I have to answer every question?

Yes.

• Important instructions to Walees

If you are a walee (guardian) of a sister, then you are required to complete a member's profile for the SISTER and NOT for yourself.

• I had a query and sent you an email, but have not received a reply yet, why?

Check this page "Help / Frequently Asked Questions" and theres a good chance we would have updated this page answering your query.

• I can't find details on the site as to how to pay for this service

That's correct. We haven't published these details simply because this service is provided FREE to all members. That said, please don't abuse this service!

• I am no longer in need of this service, how can I terminate my membership?

Send us an email to that effect, making sure to list your username and member i.d. and most importantly that you send the email via your registered email account. If you find we have not removed your details from our database, then it is probably because the email address from which you sent the request was not the same as the one registered with us. We must stress the importance of this simple security check in order to avoid the effect of any malicious activity!

• My Walee / Referee does not have a telephone / mobile / email. What should I do?

Simply enter "does not have one" in the appropriate box. We would however like to encourage your referee to sign up for a free email account from any of the free services available such as hotmail.com or yahoo.com and the like, since this will make it easier for the walee of a sister to contact the referee should he wish to do so. It is imperative the walee of the sister has an email address, since it is to him we shall mail contact details of prospective suitors, and if no email address is specified, the respective membership will be suspended until one is specified!

• I would like to change my username, is that possible?

No. If you wish to have a different username, then we suggest you sign-up for a new account with your new username and let us know of the details of the old account so we can delete it.

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